Returns & Cancellations

Returning your Designer Bags

We're confident you're going to love your new preloved designer handbag. If for some reason, it's not exactly what you hoped, we'll happily accept it back for a full refund (minus the shipping charges for both your delivery & return) if your return matches the following conditions:

  1. You notify us within 2 days of receiving the item
  2. The security tag remains intact & the bag/wallet unworn
  3. We receive the item back within 10 days

We ask that you please read the description very carefully, have a close look at the photos and note the size. We take great care in describing and photographing the bag. Please remember that our bags have been pre-owned.

If you decide ultimately that a return is best for you, please ship the item(s) back to us with a tracking number; this ensures you know we have received it.


Canceling your Luxury Handbag Order

As long as we have not already shipped your bag out, you may cancel your order. As soon as you change your mind, contact a member of the Love that Bag team immediately. A member of our team will get back to you within 1 business day and let you know if the bag has already shipped.