Privacy Policy

PRIVACY

When you purchase something from LOVEthatBAG, we collect the personal information you give us such as your name, address and email address. When you provide us with personal information to complete a purchase transaction, we imply that you consent to our collecting it and using it for that specific reason only.

When you browse on our website, we automatically receive your computer’s internet protocol (IP) address and this information helps us learn about your browser and operating system.

With your permission, we may send you emails about our products. If you do not wish to receive emails from us it is very easy to unsubscribe.

Our website store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not:

Google Analytics: 
This cookie allows us to see information on user website activities including, but not limited to page views, source and time spend on website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.

Google AdWords: 
Using Google AdWords code we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid budget.

DoubleClick: 
We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future.
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. https://www.google.com/settings/ads/onweb/

Google Analytics opt-out browser add-on – https://tools.google.com/dlpage/gaoptout/

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at:  alice@lovethatbag.ca